The Panalpina Digital Hub is tasked with exploring disruptive technologies and developing new digital solutions for customers as well as realizing business opportunities for Panalpina.
In an interview with innoFRAtor, a platform by Fraport, Air Cargo News and German publication DVZ, Panalpina’s Luca Graf explains the reasons for setting up the new business unit and how it can add value for customers.
The Digital Hub focuses on the technologies that are most likely to disrupt the freight forwarding and logistics sector: blockchain, artificial intelligence or predictive analytics, IoT, and cloud computing.
“All of these technologies provide the opportunity to dramatically improve the customer experience while significantly increasing the efficiency of the industry as a whole,” says Graf.
His team aims to have implemented two initial pilot projects by the end of 2018. “For the pilot projects, we will probably try a first-use case for the blockchain technology,” adds Graf. You can read the full interview here.