Blog posts • Nov 21, 2016 10:55 GMT
'Lean' is a culture, not a tool. This is the first of Pía's five take-home messages for successfully putting lean principles into action in a company outside the manufacturing industry. Read on to find out what the other four are. Pía also answers the question if a lean program can be deployed in a plug & play fashion or if it needs to be customized to suit a company’s needs.